IbiroriHub

FAQ

Frequently asked questions

Quick answers about discovering events, booking, organizer tools, tickets, partnerships, and support on IbiroriHub.

Quick answers

Start here before contacting support.

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Platform

What is IbiroriHub?

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IbiroriHub is a Rwanda-focused events and networking platform for discovering events, connecting with people, finding opportunities, and helping organizers reach the right audience.

Events

How do I find events that match my interests?

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Use the Events page to browse upcoming programs by category, format, location, price, and featured topics. You can also explore opportunities and community profiles tied to Rwanda's innovation ecosystem.

Booking

How does event booking work?

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Sign in, open an event, and complete the booking form. Your ticket is saved to your dashboard with a QR code. Free events need no payment. Paid events show the organizer's instructions — pay them directly (cash or the details they list). IbiroriHub does not charge cards or mobile money in the app yet.

Payments

How do I pay for a paid event?

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Follow the instructions on the event page or booking screen: cash at the venue, mobile-money number, bank transfer, or other notes from the organizer. In-app MTN Mobile Money and card checkout will be added after business registration.

Organizers

Can I list or host an event on IbiroriHub?

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Yes. Organizers can use the Host Event flow to prepare an event listing with the audience, schedule, venue, pricing, and event goals. For launch support or partnerships, contact the IbiroriHub team directly.

Tickets

Where do I find my tickets after booking?

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Open your dashboard and go to My tickets. Each confirmed booking includes event details and a QR code for check-in. You can also save events for later from the event page.

Support

Who should I contact if I need help?

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Use the Contact page for event questions, organizer support, partnerships, sponsorships, product feedback, or account help. Include the event name and your contact details so the team can route your request quickly.